Welkom - Scale Service Technician

Key Responsibilities:

• Compliance: Adhere to company policies, procedures, and legal requirements.
• Customer Service: Maintain and strengthen existing customer relationships through installations, repairs, servicing, deliveries, and product training.
• Technical Support: Provide on-site and remote helpdesk assistance for the companys products.
• Administration: Assist with stock counts, office administration, and updating policies/procedures.
• Flexibility: Willingness to work overtime as needed.

Requirements:

• Matric Certificate.
• Valid drivers license
• Own reliable vehicle (non-negotiable).

Experience:

• Minimum 1 year in FMCG (Fast-Moving Consumer Goods)
• 2+ years preferred - Technical proficiency in retail scales, weights, and measures

Skills:

• Microsoft Office 365, POS software, and basic computer skills.
• Strong sales, customer relations, and problem-solving abilities.

Preferred Qualifications:

• Diploma in Business Management.
• Certification as a Qualified Verification Officer.

• Software: SLP, POS systems, Microsoft Office 365.
• Industry Knowledge: Retail scales, weights, and measures compliance.