ZMO 15527 - Boutique Hotel General Manager (JHB)
Professional Career Services Johannesburg
Employer Description
- star boutique hotel in Johannesburg
Job Description
Our client is seeking a dynamic, hands-on and experienced General Manager to lead their dedicated team and uphold impeccable standards for the guests.
Key responsibilities:
- Provide strategic leadership and overall management of hotel operations
- Maintain and enhance guest satisfaction and service excellence
- Oversee departments including Front Office, Housekeeping, Food & Beverage, Spa and Maintenance
- Ensure financial sustainability through cost control, budgeting and revenue growth
- Lead, inspire and manage staff performance, training and development
- Implement and maintain SOPs and quality standards
- Maintain compliance with all relevant regulations and health & safety standards
- Liaise with guests, VIPs and stakeholders with professionalism and discretion
- Proven track record as a General Manager or Deputy GM in a 4 or 5-star luxury hotel environment (minimum 5 years)
- Relevant tertiary qualification in Hospitality Management or equivalent
- Strong leadership, operational and financial acumen
- Exceptional communication and interpersonal skills
- Immaculate personal presentation and high attention to detail
- Hands-on, proactive approach with a passion for hospitality
- Experience in boutique/luxury hotels highly advantageous
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