Junior Tenant & Collections Administrator
Bright Search Recruitment (Pty) Ltd Constantia
Minimum Requirements
- Grade 12 or equivalent qualification.
- Certificate or diploma in administration, bookkeeping, property administration, finance or a related field would be advantageous.
- At least 12 years experience in administration, debtors, collections, property administration, customer service or a similar support role.
- Basic understanding of rental accounts, statements, payment follow-ups and recordkeeping.
- Computer literacy, including Microsoft Outlook, Word and Excel.
- Strong written and verbal communication skills.
- Ability to handle tenant queries professionally and escalate sensitive matters appropriately.
- High level of accuracy and attention to detail.
- Strong follow-up ability and persistence in closing out administrative matters.
- Professional and respectful communication style.
- Ability to remain calm and factual when dealing with overdue accounts or tenant concerns.
- Good organisational and time-management skills.
- Confidentiality and sound judgement when handling tenant and financial information.
- Ability to work independently while knowing when to escalate matters.
- Rental payment follow-ups completed within agreed timelines.
- Accuracy and completeness of arrears tracking schedules.
- Tenant queries logged, followed up and escalated timeously.
- Lease register updates completed accurately and on time.
- Reduction in unresolved tenant administration items.
- Quality and accuracy of monthly collections and tenant administration reports.
Bright Search Recruitment (Pty) LtdConstantia
debtors, collections, property administration, customer service or a similar support role.
• Basic understanding of rental accounts, statements, payment follow-ups and recordkeeping.
• Computer literacy, including Microsoft Outlook, Word and Excel...
Wild Dreams HospitalityConstantia
This is a support role for someone who wants to build a career in property administration. You'll work closely with the Group Property Manager, Finance, and third-party managing agents, handling tenant communication, rental collections, and lease...
Phoenix RecruitmentHout Bay, 6 km from Constantia
appropriately.
Rental Collections & Arrears Administration:
Monitor rental payments received against monthly rental schedules and identify unpaid or short-paid accounts for follow-up.
Send payment reminders, arrears notices and follow-up correspondence in line...