Senior Property Co - Ordinator for Hotels
Surge Staffing Cape Town
Property Coordinator – Hotel Portfolio Job Purpose
The Property Coordinator provides essential coordination, administrative support, and cross-functional alignment across a hotel portfolio within a precinct environment.
The role ensures that day-to-day operations, stakeholder engagements, property-related workstreams, and precinct initiatives are aligned to broader strategic objectives.
The position acts as a central link between internal teams, hotel operators, owners, service departments, and external partners, ensuring priorities are coordinated, clearly communicated, and effectively tracked to support operational excellence and long-term asset performance.
Key Responsibilities 1. Coordination & Planning- Coordinate and track activities impacting hotel operations.
- Support strategic planning through research, data gathering, scheduling, and documentation preparation.
- Monitor precinct-wide initiatives and communicate implications to stakeholders.
- Assist with ESG, sustainability, and integration initiatives.
- Consolidate stakeholder information to support decision-making.
- Operational Management
- Coordinate facilities, utilities, safety, and service requests.
- Maintain compliance registers (maintenance, audits, insurance, contracts).
- Support capital expenditure (Capex), refurbishment, and lifecycle coordination.
- Monitor compliance with lease and management obligations.
- Coordinate inspections, site walks, and action tracking.
- Stakeholder Engagement & Relationship Management
- Act as a coordination point for internal and external stakeholders.
- Prepare agendas, minutes, reports, and action logs.
- Build collaborative relationships with operational and service departments.
- Support agreement management and documentation tracking.
- Maintain stakeholder databases and reporting calendars.
- Coordinate workshops, forums, and training initiatives.
- Financial & Administrative Support
- Assist with quotes, purchase orders, and job cost administration.
- Consolidate financial reports (revenue, occupancy, turnover).
- Track financial obligations such as escalations and compliance submissions.
- Support Capex and Opex tracking and audit preparation.
- Maintain financial dashboards and asset registers confidentially and accurately.
- Diploma or Degree in:
- Hospitality Management
- Property Management
- Business Administration
- Or related field (advantageous)
- 3–5 years’ experience in:
- Hospitality operations
- Property administration
- Asset coordination or similar environment
- Experience in multi-stakeholder environments.
- Exposure to hotel operations and service standards is advantageous.
- Understanding of hotel and property environments.
- Basic knowledge of leases and compliance frameworks.
- Awareness of tourism trends and guest experience principles.
- Strong planning and coordination ability
- Excellent time management and multitasking skills
- High attention to detail
- Strong written and verbal communication skills
- Problem-solving and practical decision-making ability
- Administrative and technical proficiency
- Advanced Microsoft Office skills (Excel, PowerPoint, Outlook)
- Office-based coordination role
- No travel required (local or international)
- No direct reports
- Not responsible for managing budgets directly
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