Senior Property Co - Ordinator for Hotels

apartmentSurge Staffing placeCape Town calendar_month 

Property Coordinator – Hotel Portfolio Job Purpose

The Property Coordinator provides essential coordination, administrative support, and cross-functional alignment across a hotel portfolio within a precinct environment.

The role ensures that day-to-day operations, stakeholder engagements, property-related workstreams, and precinct initiatives are aligned to broader strategic objectives.

The position acts as a central link between internal teams, hotel operators, owners, service departments, and external partners, ensuring priorities are coordinated, clearly communicated, and effectively tracked to support operational excellence and long-term asset performance.

Key Responsibilities 1. Coordination & Planning
  • Coordinate and track activities impacting hotel operations.
  • Support strategic planning through research, data gathering, scheduling, and documentation preparation.
  • Monitor precinct-wide initiatives and communicate implications to stakeholders.
  • Assist with ESG, sustainability, and integration initiatives.
  • Consolidate stakeholder information to support decision-making.
  1. Operational Management
  • Coordinate facilities, utilities, safety, and service requests.
  • Maintain compliance registers (maintenance, audits, insurance, contracts).
  • Support capital expenditure (Capex), refurbishment, and lifecycle coordination.
  • Monitor compliance with lease and management obligations.
  • Coordinate inspections, site walks, and action tracking.
  1. Stakeholder Engagement & Relationship Management
  • Act as a coordination point for internal and external stakeholders.
  • Prepare agendas, minutes, reports, and action logs.
  • Build collaborative relationships with operational and service departments.
  • Support agreement management and documentation tracking.
  • Maintain stakeholder databases and reporting calendars.
  • Coordinate workshops, forums, and training initiatives.
  1. Financial & Administrative Support
  • Assist with quotes, purchase orders, and job cost administration.
  • Consolidate financial reports (revenue, occupancy, turnover).
  • Track financial obligations such as escalations and compliance submissions.
  • Support Capex and Opex tracking and audit preparation.
  • Maintain financial dashboards and asset registers confidentially and accurately.
Qualifications
  • Diploma or Degree in:
  • Hospitality Management
  • Property Management
  • Business Administration
  • Or related field (advantageous)
Experience
  • 3–5 years’ experience in:
  • Hospitality operations
  • Property administration
  • Asset coordination or similar environment
  • Experience in multi-stakeholder environments.
  • Exposure to hotel operations and service standards is advantageous.
Knowledge Requirements
  • Understanding of hotel and property environments.
  • Basic knowledge of leases and compliance frameworks.
  • Awareness of tourism trends and guest experience principles.
Skills & Competencies
  • Strong planning and coordination ability
  • Excellent time management and multitasking skills
  • High attention to detail
  • Strong written and verbal communication skills
  • Problem-solving and practical decision-making ability
  • Administrative and technical proficiency
  • Advanced Microsoft Office skills (Excel, PowerPoint, Outlook)
Work Context
  • Office-based coordination role
  • No travel required (local or international)
  • No direct reports
  • Not responsible for managing budgets directly
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