Notebook / Desktop Repair Technician - Cape Town
One Connect Technologies Cape Town
We are currently seeking a skilled and motivated Notebook/Desktop Repair Technician to join our technical services team. If youre passionate about computer hardware and thrive in a fast-paced service environment, this is the role for you!
Key Responsibilities:
- Diagnose and repair hardware issues on notebooks and desktop PCs (e.g., motherboard, screen, keyboard, storage, power supply, etc.).
- Perform upgrades, replacements, and full-system rebuilds in accordance with manufacturer guidelines and warranty policies.
- Run diagnostic software and functional tests to ensure quality and compliance before returning repaired units.
- Maintain accurate records of repairs, parts used, and service logs using our internal systems.
- Handle Return Merchandise Authorization (RMA) processes and adhere strictly to warranty protocols.
- Collaborate with inventory, logistics, and customer service teams to ensure seamless processing of warranty claims.
- Follow ESD-safe procedures and maintain a clean, organized workbench.
Qualifications:
- Matric
- CompTIA A+
- CompTIA N+
- Valid drivers license
- Electrical Engineering
- 2+ years of hands-on experience repairing desktop and notebook PCs (Dell, HP, Lenovo, Acer, etc.). Technician both in house and onsite.
- Solid understanding of computer architecture and diagnostic tools (BIOS-level troubleshooting, POST codes, etc.).
- Experienced board level repair Technician.
Please Apply Now!
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