Debtors Clerk

Maintain Customers Details:

• Load and maintain all customer records onto Xero & Dear Inventory.

Manage Customers/Debtors:

• Manage customer complaints/queries daily
• Manage and produce monthly customer invoices and statements
• Obtain and send job cards to clients weekly and as requested
• Follow up daily on overdue debtors
• Provide weekly feedback to Financial Manager overdue debtors
• Maintain a list of debit orders and process monthly debit order run
• Monitor accounts receivable and ensure timely collections
• Assist with month end closing processes
• Collaborate with sales and operations teams to ensure accurate billing

Banking Duties:

• Reconcile the Collections bank account on a daily basis.
• Prepare a monthly bank account reconciliation.
• Manage Direct Debit account & debit orders

CE:

• Send out monthly CEs and request purchase order numbers for all Woolworths, Beiersdorf, Cambridge etc. invoices

Capture monthly Operational fee / Rental Invoices on XERO:

• Ensure all customers are receiving monthly invoices
• Generate age analysis reports and provide regular feedback

Other:

• Adhoc duties as requested by the Head of Finance.

Requirements:

• Matric
• Experience with debt collection
• Experience in Xero Accounting
• Excellent interpersonal skills
• Strong team-building skills
• Bookkeeping skills
• Analytical and problem-solving skills
• Decision-making skills
• Effective verbal and listening communication skills
• Strong attention to detail with a high level of accuracy
• Very effective organizational skills
• Effective written communication skills
• Advanced computer skills (including accounting software, spreadsheets, word processing, and email)
• Strong time management skills