Internal Sales Representative

Internal Sales Representative

Sandton, Gauteng. R15 000 - R25 000.

About Our Client

Our client operates a structured sales environment focused on managing inbound and outbound sales activity, supporting client relationships, and ensuring efficient order fulfilment. The company focuses on revenue growth, customer retention, and maintaining high standards of client service.

This role exists to manage sales enquiries, convert leads, process orders, and support ongoing client relationships. It contributes to the business by focusing on customer engagement and accurate administration while collaborating with internal teams to ensure the seamless delivery of products and services.

• Manage inbound and outbound sales leads and convert them into sales.
• Conduct outbound sales calls to prospective and existing clients.
• Qualify leads and identify upselling and cross-selling opportunities.
• Build and maintain strong client relationships while providing ongoing customer support.
• Process customer orders accurately from placement through to fulfilment.
• Liaise with internal departments to ensure timely delivery of products and services.
• Maintain accurate records of client interactions and sales activities on Zoho CRM.
• Generate and maintain sales-related documentation.

• Strong sales, negotiation, and closing skills.
• Experience using Zoho CRM or similar systems.
• Proficient in Microsoft Office applications.
• Strong verbal and written communication skills in English with an excellent telephone manner.
• Strong organisational skills, attention to detail, and the ability to manage multiple tasks under pressure.
• Customer-focused, solution-oriented, results-driven, and target-focused.
• Self-motivated, professional, reliable, and accountable.
• Ability to work independently and as part of a team with high energy levels and a proactive approach.