Customer Support Agent

apartmentNetwork Recruitment placeJohannesburg calendar_month 

As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment.

Education:

  • NQF Level 4 or equivalent in Electrical, Mechatronics, or a related technical field

Job Experience & Skills Required:

  • Minimum 2 years experience in a customer support role
  • Fully L1 technically ready in EM product range
  • Strong verbal and written communication skills
  • Tech-savvy with ERP and Workspace systems knowledge
  • Ability to multitask and adapt to change
  • Experience in a technical or industrial environment

Beneficial:

  • Familiarity with sales order processing systems
  • Problem-solving and conflict resolution skills

Apply now!

apartmentDatafin IT RecruitmentplaceJohannesburg
ENVIRONMENT: Our client is a rapidly expanding digital banking platform that redefines traditional banking through innovative, technology-driven solutions. Renowned for delivering seamless digital experience, cost-effective services, and a customer...
thumb_up_altRecommended

Sales support assistant

apartmentEmployment SolutionsplaceJohannesburg
We are looking for an Internal Sales Support Assistant to be the backbone of the Sales Team of our exciting and dynamic Audio Visual technology company based in Northriding. What You’ll Do  •  Provide administrative and operational support to the...
electric_boltImmediate start

Marketing and sales Assistant

apartmentScholtz Partners InternationalplaceJohannesburg
An established business consulting company is looking for marketing Interns. Duties and Qualifications: Must have at least five years experience with Canva. Must have Marketing degree or diploma Excellent with social media advertising on...