Learning and Development Specialist

Purpose of Role

Responsible for implementing Group learning pathways and curriculums to build capability across various roles and levels for the subsidiary and organisation. In addition to local design responsibilities, this role will also be accountable for the effective delivery and facilitation of training interventions across multiple modalities, ensuring meaningful learning experiences and driving behaviour change and performance improvement.

Key Responsibilities

Conduct in-depth learning needs analyses in consultation with a wide range of stakeholders on all levels. Identify skills gaps, performance challenges, and capability needs across the organisation.

Collaborate with Group Talent Executive team to scope and design organisational learning and development needs.

Implement and embed learning pathways and training in the organisation.

Deliver high-impact learning interventions using a blended learning approach, including in-person facilitation, virtual training, and digital content, to support leadership development, core (soft) skills, and business performance.

Facilitate engaging, high-quality core (soft) skills training sessions that drive behaviour change and performance outcomes. Ensure facilitation is tailored to the audience and aligned with business objectives.

Initiate and manage custom learning and business support initiatives that align with business strategy and drive measurable impact.

Propose and implement new tools, methodologies, and learning solutions that positively influence performance.

Actively contribute to the strategic planning and continuous improvement of the organisational learning solutions.

Use deep learning and development knowledge and experience to shape departmental direction, propose innovative solutions, and align team outputs with strategic business goals.

Track, analyse, and report on the effectiveness and business impact of learning initiatives. Use data and feedback to continuously refine and improve learning solutions.

Leverage AI and other emerging technologies to enhance the design, development, and delivery of learning solutions.

Act as a change agent within the team and organisation by promoting a culture of continuous improvement, experimentation, and future-focused thinking.

Uphold best practices in adult learning, learning design methodologies (e.g., 6Ds, ADDIE), and performance consulting. Ensure learning content and facilitation consistently meet high-quality standards and compliance requirements.

Deliver high quality Annual Capability Plans/ Workplace Skills Planning (WSP for South Africa) and Annual Training Reports.

Oversee and collate the in-market learning & development budgeting process across the organisation.

Develop and deploy annual training plans against learning development budgets.

Embed digital eco-learning systems within the organisation increasing the adoption and use of LinkedIn learning and LMS.

Business partner with Organisational Effectiveness team to deploy learning solutions for business transformation initiatives and strategic projects.

Deliver Graduate, Apprentice, EIT, Internship and Learnerships (South Africa) to support succession planning and he development of a health pipeline of key skills.

Collaborate with Talent Specialists and Organisational specialists to implement leadership programmes (EDP, MDP and SDP) to engage, retain and develop key talent while building a pipeline in support of succession planning.

Experience & Behavioural Competencies Required

Degee in Social Sciences

5 years relevant experience.

Strong interpersonal skills and the ability to consult, influence, and build trusted relationships with diverse internal stakeholders at all levels

Capability to gain quick personal credibility both within and outside the organization.

Ability to identify critical stakeholders and build strong internal and external relationships.

A problem solver with an innovative, resourceful and pragmatic approach.

Excellent written and verbal communication and presentation skills.

Commercial awareness Able to demonstrate contribution to maximizing commercial performance though controlling costs and ensuring efficiencies where possible.

Learning agility.

Influencing skills.

Bias for action.

Analytical and high attention to detail.