Debtors Clerk

The Debtors Clerk will assist the credit control team by ensuring accurate record-keeping, timely payment allocation, and efficient follow-up on outstanding customer accounts. This role plays a crucial part in supporting cash flow and maintaining strong customer relationships through professional communication and effective administration.

Key Responsibilities:

• Assist with month-end collections and follow-up on overdue accounts.
• Prepare and send invoices and monthly statements to customers.
• Accurately capture and allocate customer payments from bank statements.
• Maintain and update debtor account information.
• Assist with reconciling customer accounts and resolving discrepancies.
• Handle account queries, proof of delivery (POD) requests, and credit note follow-ups.
• Support the credit control team with credit applications and documentation.
• Maintain proper filing and ensure all debtor documentation is up to date.
• Provide administrative support to the finance team as needed.

Requirements:

• Matric (Grade 12) essential.
• Certificate or Diploma in Credit Management or Finance (advantageous).
• 12 years experience in a debtors or accounts receivable role (FMCG experience advantageous).
• Good understanding of reconciliations and basic accounting principles.
• Strong attention to detail and accuracy.
• Excellent communication and telephone skills.

Proficient in MS Office (especially Excel) and accounting software (e.g., Sage / Pastel / Syspro).