Administrator

apartmentThe HR Company placePort Elizabeth calendar_month 
Minimum Requirements
  • Matric certificate or relevant tertiary qualification
  • Minimum 5 years administration and/or finance experience
  • Valid drivers license advantageous
  • Proficient in Microsoft Office
  • Strong customer service and communication skills
  • Fluent in English
  • Well-presented and professional
  • Strong organisational and problem-solving skills
  • High attention to detail
  • Ability to work independently and complete tasks without close supervision
Knowledge, Skills & Abilities
  • Excellent administrative and financial processing skills
  • Strong verbal and written communication
  • Ability to manage multiple tasks and meet deadlines
  • Accurate data capturing and reconciliation abilities
  • Strong interpersonal skills when dealing with customers, suppliers, and staff
  • Ability to work under pressure in a fast-paced environment
  • Professional telephone etiquette
  • Reliable, trustworthy, and highly organised
Performance Areas
Administration & Finance
  • Process daily GRN and GRV stock transactions
  • Assist with debtor payment allocations, reconciliations, and queries
  • Reconcile creditor accounts and submit to Branch Manager within deadlines
  • Ensure invoices correspond with GRVs and purchase orders
  • Verify and process daily POS cash-ups accurately
  • Review, authorise, and process credit notes for stock and warranty claims
  • Obtain approval for all high-value purchases from the Financial Manager
  • Ensure all required documentation is sent to Head Office weekly
  • Maintain proper filing and separation of documents for relevant departments
  • Manage and maintain the branch asset register
  • Control stationery inventory and ordering
  • Process and capture Inter Branch Transfers (IBTs)
  • Maintain accurate delivery note records and ensure invoicing is completed weekly
  • Manage scrap and warranty invoicing and banking
  • Process expense claims and submit to Head Office timeously
  • Complete and submit attendance registers to HR
  • Capture PODs on ARB and ensure originals are sent to Head Office weekly
  • Perform filing and general administrative duties
  • Handle ad hoc administrative responsibilities as required
Reception & Customer Service
  • Answer incoming calls professionally and direct queries appropriately
  • Welcome and assist customers, suppliers, and visitors
  • Maintain professional communication with all departments and stakeholders
General Support
  • Assist with branch operational requirements
  • Run general errands when required
  • Support management with administrative reporting and documentation
Key Performance Indicators (KPIs)
  • Accurate and timely processing of financial and administrative documents
  • Effective communication with staff, management, customers, and suppliers
  • Accurate reconciliations and record keeping
  • Compliance with company procedures and deadlines
  • Efficient document control and filing systems
  • Professional customer service and reception management
  • Timely submission of reports and Head Office documentation
  • Strong attention to detail with minimal errors
  • Ability to work independently and manage workload effectively
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