Spa Therapist
Staff Solutions Recruitment Grahamstown
Key Performance Areas of this position include
- Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience.
- Adhere to established policies, procedures, and industry standards to consistently deliver high-quality treatments and services.
- Stay informed of updates to policies, procedures, and industry best practices.
- Perform daily, weekly, and monthly administrative tasks related to spa operations in accordance with company policies.
- Provide professional guidance to guests on treatments, services, retail products, and spa promotions, demonstrating comprehensive knowledge of all spa offerings.
- Support guest hosting throughout their stay on the property as required.
Minimum Requirements:
- International Diploma in Beauty Therapy (CIDESCO) or equivalent qualification.
- Minimum of 1 year of experience in a similar role at a comparable 5-star lodge/hotel.
Competencies Required:
- Excellent spoken and written English.
- Working knowledge of GAAP and Microsoft Excel.
- Strong sales and customer service skills.
- Responsible and professional conduct.
- Valid drivers license preferred.
- Ability to effectively handle guest enquiries and resolve issues.
- Good understanding of Guest Relations and Front Office operations.
Bright Search Recruitment (Pty) LtdGrahamstown
Qualifications and experience required
• Matric or Grade 12 certificate
• Minimum of 2 years hospitality experience in reputable establishments
• Front of House Experience is a must
• Valid Drivers license- with experience in driving
Phoenix RecruitmentGrahamstown
Duties:
Ensuring that day sheets are updated daily with correct information and shared with all relevant departments timeously.
Assist with daily safari shop sales with guests and staff
Communication management ensuring that all phone and radio...
Bright Search Recruitment (Pty) LtdGrahamstown
Required Skills/ Attitude/ Qualifications:
• A positive, energetic, and caring attitude.
• Willingness to assist in all departments.
• Fostering successful teamwork and building strong rapport within the team.
• Experience in running all aspects of...