Travel Agent - ref. u4182903
The Good Human (Pty)Ltd Johannesburg
Responsibilities
- Build and maintain strong relationships with customers to ensure repeat business and referrals
- Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
- Provide expert advice on travel destinations, including visas and travel insurance
- Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
- Maintain accurate records and client details, using the company's operational systems
- Manage customer complaints and queries in an efficient and professional manner
- Keep up to date with industry trends
- Minimum of 1 years' experience in a sales and target driven role
- Excellent communication skills, both written and verbal
- Strong sales and customer service skills
- Ability to work well under pressure and to tight deadlines
- Proficient in the use of reservation systems, such as Amadeus is advantageous
- Passion for travel and knowledge of popular travel destinations
- As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.
- We will be recruiting in line with our employment equity obligations
- Working in a vibrant culture-centric company.
- Many learning and growth opportunities means this is a career, not just a job!
- Work hard, play hard mentality. We love celebrating successes together!
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