[ref. d8444118] Receptionist - Midrand

apartmentMirror Images placeMidrand business_centerR 12/month calendar_month 
Reception
  • Ensure the reception area is always managed professionally and efficiently
  • Welcome clients and visitors with a friendly disposition
  • Arrange refreshments for visitors
  • Answer phone- Divert calls to the correct department/staff member.
  • Take messages if necessary
  • Keep the reception and work station neat and tidy
  • Monitor visitors around the building
  • Be vigilant for security reasons/purposes (access-controlled entrance doors)
  • Receiving deliveries/parcels for various departments, staff members and advise the relevant person accordingly.
  • Make labels for Tenders or files
  • Assist various departments with overflow duties
Service
  • Log calls for service or toner requests (getting serial numbers, address contact confirmation, calculating yield or meter readings)
  • Follow up on clients' requests (especially for toners if they received them)
  • Close calls that have been completed
Account/ Admin
  • Send monthly invoices to clients (Debtors) generate invoices via BPO
  • Upload new contracts and link addresses to contracts via BPO
  • Get meter readings via emails or calls
  • If necessary, place accounts on hold (due to payments)
Maintenance
  • Be aware of any maintenance issues in and around reception - sudden leaks, cracks, loose handles, etc. Advise the building manager accordingly
  • Sign office hygiene service providers weekly visit reports and records
Boardroom Booking
  • Ensure bookrooms are in neat and operational use with refreshments and necessary crockery
  • Ensure water machine/coffee machine/fridge in boardroom is in good running order and arrange repairs, if necessary
  • Manage bottled water stock for boardroom and executive suite
Systems used
  • BPO (internal) Would be a great advantage
  • MS Outlook
  • MS Excel
  • MS Word
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