Product Specialist
Network Recruitment Cape Town
Key Responsibilities:
- Create clear, accurate help content, such as feature overviews, rollout notes, and howâto guides
- Design engaging visuals, including infographics, videos, icons, and web graphics
- Support internal training and product knowledge sharing across teams
- Review and continuously improve existing documentation as products evolve
- Collaborate closely with Scrum Managers, Business Analysts, and delivery teams to meet customer documentation needs
Job Experience and Skills Required:
- Ability to simplify complex technical concepts into clear, userâfriendly content
- Strong design skills with tools like Adobe Photoshop or Affinity, and an eye for UX/UI consistency
- Comfortable with documentation tools (Google Workspace), WordPress, and AIâassisted content creation
- Experience creating videos or interactive user guides
- Strong collaboration skills, attention to detail, and a processâdriven mindset in fastâpaced teams
- Proven experience in a Product Specialist, Technical Writer, Product Writer, or similar role
- At least 2 years handsâon experience in a software or related technical environment
- Exposure to the software development lifecycle (SDLC) and working closely with development teams is advantageous
Apply now!
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