Night Auditor

apartmentPhoenix Recruitment placeStellenbosch calendar_month2026/05/15

Duties:

Front desk operations:

Check guests in and out during the night
Handle late arrivals and early departures

Respond to guest requests, complaints, or emergencies

Financial auditing:

Reconcile daily transactions (room charges, payments, POS systems)
Balance cash, credit card, and EFT transactions
Generate daily financial reports for management

Verify accuracy of billing and correct discrepancies

Administrative tasks:

Prepare reports for departments (housekeeping, management)
Update reservation systems

Ensure proper record-keeping

Security and safety:

Monitor the premises overnight
Handle emergencies or disturbances

Ensure guest safety and enforce hotel policies

Requirements:

Matric (Grade 12)

Diploma or certificate in: Hospitality Management, Tourism and / or Accounting or Bookkeeping

At least 23 years in Front desk/reception, Hotel operations and Cash handling or administrative roles
Willingness to work night shifts, weekends, and public holidays
Ability to work independently (often the only staff member on duty)
Basic knowledge of South African hospitality standards and customer expectations
Basic accounting/bookkeeping knowledge
Familiarity with hotel management systems (e.g., Opera, Protel)
Computer literacy (especially spreadsheets and POS systems)
Numerical accuracy and attention to detail
Strong communication and customer service skills
Problem-solving ability (especially working alone at night)
Time management and ability to multitask
Trustworthiness and integrity (handling money and sensitive data)

Ability to stay alert and focused during night shifts

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