Head Office Administrator

About the Role:

We are seeking a highly organized and proactive Head Office Administrator to join our dynamic team. This pivotal role provides comprehensive administrative and operational support to the Head Office team, ensuring smooth daily operations, efficient coordination of events and travel, and acting as a key liaison between internal teams and external stakeholders.

Key Responsibilities:

• Event Coordination: Plan, organize, and execute internal and external events, meetings, and workshops.
• Operational Support: Assist with daily office operations, including documentation, reporting, and general administrative tasks.
• Travel Coordination: Arrange travel and accommodation for staff, ensuring cost-effective and efficient itineraries.
• Internal & External Liaison: Serve as a primary point of contact between Head Office staff, franchisees, and external partners.
• Support to Head Office Team: Provide assistance to all Head Office staff, including ad-hoc administrative projects.
• Compliance Coordination: Support the management of compliance processes and documentation.

Required Skills & Competencies:

• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Attention to detail with a high level of accuracy.
• Proficiency in Google Suite.
• Ability to manage confidential information with discretion.
• Strong interpersonal skills and ability to work with diverse teams.
• Effective time management and ability to prioritize tasks.

Preferred Qualifications:

• Diploma or Certificate in Office Administration, Business Administration, or a related field.
• 5+ years of experience in an administrative role, preferably in a corporate or multi-office environment.
• Experience in event planning or operational coordination is an advantage.