Hotel Sales Executive

Requirements:

• Grade 12 or equivalent qualification
• Diploma or Degree in Sales, Marketing, Hospitality Management, or related field (preferred)
• Valid driver's license & own reliable motor vehicle
• 3 5 Years of experience in hotel or hospitality sales
• Proven track record of meeting or exceeding sales targets
• Experience with corporate, government, and leisure markets (preferred)
• Familiarity with CRM systems (e.g., Opera, SalesForce, or similar).
• Hotel Industry Knowledge: In-depth understanding of hotel operations, revenue management, and various market segments (corporate, MICE, leisure, etc.).
• Sales Principles & Techniques: Solid understanding of modern sales methodologies, prospecting, qualifying, and closing techniques.
• Market Trends: Awareness of current hospitality industry trends, competitor landscape, and economic factors impacting the market.
• Computer Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work flexible hours, including evenings and weekends, as required by business needs.

Internal Business Process Perspective:

• Market Analysis
• Achieve efficient internal coordination and compliance with the companys sales and operational processes.
• Sales Reporting
• Sales Administration

Customer Perspective:

• Client Acquisitions
• Face to Face Meetings & Calls to Clients
• Relationship Building
• Sales Presentations
• Negotiation
• Collaboration
• Build and maintain strong relationships with customers to ensure satisfaction, loyalty, and repeat business.
• Customer Service
• Event Planning

Financial Perspective:

• Budget Management
• Maximize hotel revenue and profitability through effective sales strategies.
• Event / Conference Payments
• Commission
• Stock Control

Learning and Growth Perspective:

• Latest trends
• Product knowledge
• Foster personal and professional development to improve performance and contribute to the hotels long-term growth.
• Adherence to company policies and procedures