Corporate Travel Insurance (Senior Manager) - Vanderbijlpark
Discovery – Insure
Corporate Travel (Senior Manager)
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best.As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor and home insurance sectors.Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East.
The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.
Key Purpose
Corporate Travel Insurance (CTI) Senior Manager will be responsible for driving new business, retaining existing accounts and opening/binding relationships. The incumbent will maintain full responsibility for the Corporate Travel Insurance P&L ensuring that Discovery Travel Insurance meets/exceeds the budgeted key performance indicators.
Areas of responsibility may include but are not limited to
The candidate will be the primary point of contact for Discovery CTI and will be responsible for:
- Driving broker (new and existing) relationships resulting in incremental premium growth
- Maintaining a business pipeline, targeting business that falls within CTI’s underwriting appetite
- Quoting and binding new business within the incumbents allocated underwriting authority
- Preparation of terms and policy endorsements when required
- Underwriting and pricing more complicated accounts/policies, that significantly contribute to the overall travel insurance business mix
- Preparation of underwriting referrals for quotes that fall outside the incumbents underwriting authority
- Driving the renewal process ensuring that the business retained meets the targeted Loss Ratio and other key metrics
- Feilding and addressing broker and policyholder questions ensuring that they are adequality resolved
- Managing the CTI P&L, ensure that all key metrics are met/exceeded within a given financial year
- Engaging the respective compliance and risk teams to ensure processes and policies are in line with current legislation
- Working with CTI’s appointed tech provider, internal architecture team and systems team to enhance product features and improve on the client experience
- Upward communication of portfolio performance, including key KPI’s and performance of key accounts
- Providing support to direct reports ensure they are upskilled accordingly
- The candidate will be responsible liaising with the Business Intelligence team to develop, streamline, improve, and automate CTI reporting (i.e., quote rate, conversion rate, retention rate, average premium etc. per cohort) through the available data visualization tools
- Primary interfaces will include: Head: Travel Insurance, Actuarial, R&D, Travel Operations, Systems, Architecture, Compliance, DCS, DFA’s etc.
Skills and Knowledge:
- Microsoft 365 – suite of products
- Understanding of non-life insurance, cell-captives, and reinsurance
- Ability to work independently or in a team environment
- Ability to provide quality service to clients, internal and external
- Strong interpersonal and influencing skills
Education and Experience
Education:
- Matric (Essential)
- BCom or equivalent (Essential)
- Regulatory Exams (Essential)
Minimum Experience:
- Minimum 5 years corporate/commercial distribution experience
- Minimum 5 years underwriting experience
- Minimum 5 - 8 years travel/A&H corporate/commercial distribution experience (advantageous)
- Minimum 5 - 8 years Travel/A&H underwriting experience (advantageous)
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.