Senior Account Manager
Data Centrix Midrand
Qualifications & Experience Required
- Bachelors degree in business, Information Technology, or a related field.
- 510 years of experience in ICT sales or account management, preferably within enterprise environments.
- Proven success in managing and growing large, complex client accounts.
- Strong understanding of ICT solutions across Cloud, Security, Networking, and Data Centre technologies.
- Demonstrated ability to develop account strategies, meet targets, and deliver end-to-end client solutions.
- Excellent communication, negotiation, and presentation skills, with the ability to engage both technical and business stakeholders.
- Strategic thinker with strong problem-solving and relationship management abilities.
- Comfortable working in a fast-paced, target-driven environment.
- Build and maintain strong relationships with C-level executives and key decision-makers, acting as their main point of contact.
- Identify new opportunities within existing clients and actively pursue new business to grow revenue.
- Develop account plans that align client needs with Datacentrixs solutions and long-term business goals.
- Work closely with internal technical teams to design and present tailored solutions across Cloud, Security, Networking, Data Centre, and Managed Services.
- Lead commercial discussions and negotiations to ensure fair, value-driven agreements.
- Keep track of client satisfaction by monitoring service delivery, resolving any issues quickly, and making sure expectations are met.
- Conduct regular check-ins and business reviews to strengthen client relationships and identify areas for further collaboration.
- Consistently work toward achieving and exceeding sales targets and overall account growth objectives.
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