Creditors Clerk (Contract) - Network Recruitment

apartmentNetwork Recruitment placeCenturion calendar_month 

Job & Company Descriptions

A respected short-term insurance company is looking for a meticulous and motivated Creditors Clerk to join their finance team on a 3-month contract. This temporary role plays a key part in ensuring accurate, on-time payments by reconciling statements, resolving discrepancies, and maintaining strong relationships with our valued service providers.

As a Creditors Clerk you will responsible for the following:

Daily Responsibilities:

  • Reconcile service provider (SP) statements with Age Analysis using Evolution and company-specific reconciliation templates.
  • Upload SP statements and reconciliations to the correct profiles in CCA.
  • Accurately allocate each case within reconciliations to ensure full alignment with Evolution and SP documentation.
  • Collaborate with the Call Centre Finance Team to investigate and resolve outstanding queries.
  • Maintain accurate digital filing on the W:Drive and CCA using proper document naming conventions.
  • Provide clear, detailed feedback to SPs after reconciliations.
  • Communicate with SPs to resolve ongoing or historical issues.
  • Escalate unresolved issues to the Creditors Team Leader.
  • Respond to incoming calls, emails, and voicemails within 15 minutes.
  • Submit a daily work report to the Creditors Team Leader.

Weekly Responsibilities:

  • Follow up with SPs for any outstanding statements.
  • Complete weekly reconciliations for key rural service providers.
  • Attend all scheduled team meetings.

Monthly Responsibilities:

  • Reconcile the Top 100 SP accounts by the 20th of each month.
  • Ensure all queries are resolved in time to avoid payment delays.

Creditor Communication:

  • Respond to SP queries and complaints within 48 hours.
  • Maintain professional, courteous communication to strengthen supplier relationships.

Job Experience and Skills Required: Matric/Grade 12 (Certificate required)

Proven experience as a Creditors Clerk or in a similar role.
Strong knowledge of accounting systems and financial reporting.
Excellent communication skills and ability to build strong customer relationships.
High attention to detail with strong problem-solving skills.

Proficiency in MS Excel (including macros, lookups, and pivot tables).

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