Operations Manager
Merand Corbett & Associates Somerset West
Key Responsibilities:
- Oversee daily operations, including opening/closing, cleanliness, and safety
- Lead and manage staff across all departments
- Handle customer service, feedback, and complaints
- Coordinate childrens parties, events, and group bookings
- Manage stock, suppliers, and inventory
- Support marketing, social media, and community engagement
- Monitor sales and operational performance
Requirements:
- 3+ years experience in operations or hospitality management
- Strong leadership, communication, and organisational skills
- Comfortable working weekends
- Tech-savvy with POS/booking system experience
- Warm, energetic, child-friendly, and calm under pressure
***ONLY SHORTLISTED CANDIDATES WILL BE CONATCTED***
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