Debtors Clerk

Debtors Management:

• Maintain and reconcile customer accounts
• Monitor outstanding balances and ageing reports
• Follow up on overdue accounts via calls, emails, and site visits if required
• Resolve customer queries related to invoices or statements

Collections & Payment Tracking:

• Ensure timely collection of outstanding payments
• Allocate incoming payments to correct customer accounts
• Track and report on daily collections and cash flow

Reconciliations:

• Perform monthly debtor reconciliations
• Investigate and resolve discrepancies
• Ensure all accounts are up to date and accurate

Credit Control:

• Assess customer credit applications
• Ensure compliance with approved credit limits and payment terms
• Place accounts on hold where necessary
• Liaise with management on high-risk or overdue accounts

Reporting:

• Prepare and submit ageing reports and collection summaries
• Highlight high-risk accounts and potential bad debts
• Provide feedback to management on debtor performance

Industry-Specific Duties (Glass Processing):

• Match invoices to delivery notes and site deliveries
• Liaise with dispatch and site teams regarding deliveries and PODs
• Handle claims related to damaged or short-delivered glass
• Understand project-based billing and staged invoicing

Systems & Administration:

• Capture and manage transactions on accounting systems (e.g. Sage)
• Maintain accurate filing (electronic and manual)
• Assist with audit requirements and documentation

Key Focus Areas:

• Cash flow and collections
• Accuracy of invoicing
• Reduction of overdue accounts
• Customer relationship management

Requirements:

• Matric (Grade 12)
• Diploma/Certificate in Finance or Accounting (advantageous)
• 24 years experience in a debtors/accounts receivable role
• Experience in manufacturing or construction-related industry preferred
• Experience with Sage or similar accounting systems
• Strong attention to detail and accuracy
• Good communication and negotiation skills
• Ability to manage difficult clients professionally
• Strong organisational and time management skills
• Problem-solving ability