ERP Support
Eskort Irene
Minimum Requirements: Crystal Report Writer experience
Intermediate Microsoft T-SQL knowledge5+ years experience working on ERP system
5+ years experience in similar supporting role
Strong troubleshooting and software knowledge
A valid drivers license and own vehicle
Qualifications: IT certifications
Grade 12
Responsibilities: Investigation / Escalation / Correction of Issues
Ensure Support Tickets are logged internally and ExternallyFollow up on Escalated ERP System Software Tickets
Ensure Timeous resolution of non-Escalated Issues
Manage / Prioritize Support Tickets
Assist ERP Manager on Communicated Tasks
Ensure Timeous responses on after hours Calls / Issues
Assist With ERP System Testing Before Updates
Ensure Change Control Process are complete and thorough on internal ticket system
Monitoring of SQL Database waiting times
Ensure Support Documentation are Created and Maintained
Create ERP System Users
Assign ERP System User Access
EskortIrene
level.
KNOWLEDGE REQUIRED
• Prior knowledge and experience in management of Inventory/stock, buying, staff, products merchandising, costs and profitability of the store.
• Knowledge of stock management systems like ERP, Meat Matrix, e.t.c.
• Knowledge...
HR GenieIrene
Purpose of the Job
• Responsible for greeting members and delivering exceptional customer service assistance.
Key Performance Areas include:
• Answering telephones
• Customer service driven
• Efficiently assisting & resolving queries
• Greeting &...
Energia ConsultingIrene
About the Company
Carrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people...