Assistant to Property Manager

A recent professional profile photo is to accompany your application

START DATE : A.S.A.P

REQUIREMENTS:

• Matric (Grade 12).
• Previous experience in property administration or a similar administrative/support role, preferably within Sectional Title and Homeowners Associations (HOAs).
• Basic understanding of community scheme management and relevant legislation.
• Experience assisting with trustee, director, AGM, and SGM meetings will be advantageous.
• Basic financial understanding, including budgets, levies, arrears, and financial reports.
• Good understanding of maintenance processes within property management.
• Experience with property management systems will be advantageous.
• Proficiency in MS Office.
• Excellent communication and interpersonal skills.
• Strong organisational and time-management abilities.
• Ability to manage multiple tasks and competing priorities effectively.
• Professional, client-focused, and solutions-driven approach.
• Strong computer literacy.
• Valid drivers license.
• Own reliable transport may be required.

DUTIES:

Property Administration:

• Provide daily administrative support to the Property Manager.
• Maintain accurate property, tenant, and supplier records.
• Prepare correspondence, notices, reports, and other property-related documentation.
• Maintain organized filing systems and ensure all property documentation is up to date.
• Assist with lease administration, renewals, and amendments.
• Assist with the preparation of monthly property reports.

Tenant & Client Liaison:

• Act as a point of contact for tenants and property owners.
• Handle tenant queries and complaints professionally and efficiently.
• Follow up on outstanding tenant issues.
• Communicate with tenants regarding maintenance, inspections, and other property-related matters.
• Assist the Property Manager in maintaining positive landlord/tenant relationships.

Maintenance & Contractors:

• Log and coordinate maintenance requests.
• Liaise with contractors, suppliers, and service providers.
• Obtain quotations where required.
• Follow up on outstanding maintenance work.
• Ensure completed work is properly documented and reported to the Property Manager.
• Assist with routine property inspections.

Financial & Rental Administration:

• Assist with rental administration and follow up on outstanding payments.
• Process invoices and supplier documentation.
• Assist with reconciliations and financial queries.
• Monitor tenant accounts and escalate arrears to the Property Manager.
• Assist with the preparation of financial reports.

Leasing & Property Marketing:

• Assist with advertising vacant properties.
• Respond to enquiries from prospective tenants.
• Arrange property viewings.
• Assist with tenant applications and related documentation.
• Assist with lease renewals and new tenant onboarding.