Senior Solutions Architect
Recru-it Johannesburg
Key Performance Area
Knowledge
Internal
Customer Engagement
- Customer Engagement 20%
- Pre-Sales 25%
- RFP / RFI document design 25%
- Attend internal / External stakeholders 20%
- Leverage and influence cross functional teams 10%
Knowledge
- Excellent understanding of the architectural principles for software defined networks (SDN/ SDWAN) and cloud-based platforms
- Familiar with Enterprise and Industry Architecture frameworks
- Understanding of contract management and governance models
- Technical expertise in network services solution and product and including SDN, Cloud, MPLS and IP
- Design, implement and manage advanced architectures in a networking domain and integrate multiple systems or platforms
- Able to present architecture concepts, designs, and goals to Customers at all levels.
- Able to build business relationships, able to simplify complex concepts into compelling customer proposals
- Results driven
- Out-of-the-box innovative thinking, excellent problem- solving skills
- Passionate about researching current and emerging technologies and developing innovative solutions
- TOGAF
- Minimum of a CCNP qualification (CCIE or CCDA would be ideal)
- Business related degree would be an advantage
- 5 or more years of proven success in influencing senior technology leaders to drive change in a pre-sale, customer, or solutions focused role.
- Experience with Enterprise Architecture or Network Architecture pre-sales in a Network vendor or professional services environment.
- Good understanding of Cloud based solutions, Hyperscale and Private cloud
- Experience with sd-wan overlay vendors, such as Juniper, Velo, FortiGate etc
- Must have own transport
Internal
- Sales
- Projects
- Quality Assurance
- Product
- Procurement
- Commercial Management
- Customers
- Service Providers
Customer Engagement
- Engage with Customer executives to identify pain points and opportunities - Ensure customer satisfaction in managing expectations
- Understand the business strategy of the customer, effectively articulate how the company can enable and deliver value to their organization - Contribute to the Product Roadmap, articulate scalable value in line with customer requirement and technical architecture.
- Lead architecture and design engagements to ensure the company products and solutions meet Customer needs and expectations Support internal teams to deliver correct product and solutions, ensuring technical validation on sold solution versus solution to be delivered
- Complex heterogenous solutions
- Digital Transformation
- Cloud Products/Services
- Enterprise Service Management
- Continue to maintain technical executive relationships with customers throughout their journey - Accurate and efficient communication between all stakeholders
- Complete technical templates for customers.
- Address customer technical queries and complaints (Pre-deployment only) Accurate
- Increase ARPU
- Ensure all solutions are documented - Positive feedback from Operations / delivery team on solutions sold
- Assist in Sales technical and solution training - Solutions to be stored on Intranet folder per Customer
- Attend client meets, present new product and technology offerings - In-depth understanding of the company and vendor products & solutions
- Support Product team on technical queries based on presentation - Orders placed by Customers
- Positive feedback from attendees
- Facilitate change management where applicable (internal and customer facing)
- Engage all departments relevant to customer lifecycle to influence outcomes in favor of delivering value to the company and its customers - Decreased lead time and increased conversion rate
Network RecruitmentJohannesburg
Responsibilities:
• Create scalable, secure, and cost-effective architecture based on business requirements.
• Document designs with clarity and precision.
• Own the technical delivery of solution implementations.
• Work with cross-functional teams...
Edge ExecutivesCenturion, 41 km from Johannesburg
Unified Communications (UC) Solutions Architect
Location: Gauteng, South Africa
Type: Permanent | IT Architecture | AV & Smart Tech
Design communication. Deliver transformation.
This is a strategic technical role for a skilled architect who thrives...
ICT EngageJohannesburg
integration with Azure AD.
• Excellent troubleshooting, project management, and communication skills.
Preferred Qualifications
• Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert.
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