Service Administrator - 3 Month Contract (Temp Position)

Our client is a leader in the equipment servicing industry, delivering tailored solutions across a national footprint. Operating in a fast-paced, customer-focused environment, they are committed to service excellence and operational efficiency.

In this role, you'll play a key part in driving service growth and maintaining smooth scheduling and workflow processes.

Key Responsibilities:

• Contact existing customers to manage service schedules and drive sales.
• Follow up with after-sales clients to increase service uptake.
• Process job cards and invoices within two weeks.
• Handle breakdown calls and coordinate with the workshop.
• Assist with the preparation of presentations and reports.
• General administrative support including stock take assistance.
• Manage agent bookings and related admin.
• Ensure timely processing of administrative tasks.
• Support reception phone lines when required.
• Daily follow-up on customer purchase orders.
• Escalate job management queries when necessary.
• Adhere to customer SOPs and internal procedures.

Key Attributes:

• Strong attention to detail and time management.
• Ability to work well under pressure.
• Excellent verbal communication and follow-up skills.
• Organised and methodical in handling documentation.
• Self-motivated and adaptable to operational changes.
• Building strong customer relationships and promoting service growth.

Requirements:

• Matric certificate (Grade 12) required.
• Prior experience in administration preferred.
• Proficient in Microsoft Office, SDP (European System)
• Fluent in English and Afrikaans, an African language is advantageous.
• Good numerical skills and accurate data handling.
• Minium 2 years experience in similar role

Remuneration: Basic Monthly Salary - R15 000 - R20 000

**Only shortlisted candidates will be contacted**