Mid-Level Business Analyst

The role requires collaboration with stakeholders, project teams, and technical teams to deliver efficient and effective solutions.

What you'll do:

• Gather and document requirements from stakeholders for medium to large projects.
• Collaborate with development and testing teams to ensure solutions align with business needs.
• Analyze and map existing business processes to identify areas for improvement.
• Prepare user manuals, training materials, and support user acceptance testing (UAT).
• Work closely with Systems Analysts, Project Managers, and technical teams to design and implement optimal automated solutions within project constraints.
• Contribute to process improvement initiatives and provide insights for business decision-making.
• Ensure consistent use of business analysis standards, methodologies, and tools.

Your Expertise:

• Minimum of 3 years’ experience in roles such as Business Analyst, Technical Business Analyst, System Analyst, System Engineer, Quality Assurance, or Business Requirement Analysis.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively within cross-functional teams.

Qualifications:

• Degree in Information Communication Technology (ICT) or related field, incorporating knowledge of Information Systems.

Skills & Competencies:

• Proficiency in requirement gathering, process mapping, and workflow documentation.
• Experience with user acceptance testing (UAT) and preparation of training materials.
• Familiarity with software development lifecycle (SDLC), IT frameworks, and business analysis methodologies.
• Strong attention to detail and ability to manage multiple priorities.
• Experience using business analysis tools such as:
• Microsoft Visio or Lucidchart (process mapping)
• JIRA or Azure DevOps (requirement tracking)
• Excel, Power BI, or similar for data analysis
• Confluence or SharePoint (documentation)