Logistics Call Centre Operator

Logistics Call Centre Operator

Your calm under pressure and eye for detail will make a real difference every single shift.

• Coordinate truck and trailer breakdowns with dealerships and approved service providers, keeping stakeholders updated.
• Approve diesel at authorised stations and capture all fuel and trip information accurately.
• Monitor routes and sleep plans, call drivers as needed, and escalate deviations early.
• Capture end-to-end load details and support incident recovery protocols.
• Oversee pool vehicle bookings and inspections.

Requirements:

• Grade 12 (required); a diploma in Logistics or Transport Management is advantageous.
• Two to three years call centre experience in logistics or transport.
• Excellent English communication; Afrikaans desired; other South African languages are a plus.
• A steady, solutions-driven approach and strong attention to detail.
• Willingness to work a rotating day and night shift schedule, including weekends.

The details:

• Location: Onsite in Pretoria North, Gauteng.
• Contract: Full-time, permanent.
• Shifts: Three days day shift (06:0018:00), three days off, three days night shift (18:0006:00), three days off.
• Salary: R10,000 to R16,000 per month, aligned to experience.