Credit Controller

apartmentNetwork Recruitment placeJohannesburg calendar_month 

Job & Company Descriptions

As a Credit Controller, you'll play a key role in maximising cash collection and minimising overdues by effectively reconciling customer accounts, resolving queries timeously, and building strong internal and external customer relationships.

As the Credit Controller you will be responsible for:

Cash Collection:

  • Achieve monthly collector & branch cash targets
  • Maintain daily KPI tracking and share weekly updates with management

Overdue Debt Reduction:

  • Drive monthly overdue debt KPI
  • Prioritize reconciliations and prepare for debt reduction meetings

Payment Allocation:

  • Obtain daily remittances and allocate accurately
  • Clear unapplied and unmatched credits before month-end

Customer Contact & Correspondence: Build solid client relationships through visits, calls, and emails

Maintain consistent follow-ups and update SAP with PTPs

Debt Reconciliation:

  • Reconcile and explain variances monthly
  • Escalate and resolve discrepancies quickly
Credit Requests & Adjustments
  • Submit all adjustments for review and approval as per company matrix

Refunds:

  • Prepare reconciliations with full supporting documentation

Invoice Management:

  • Download and submit invoices via customer portals
  • Confirm auto-emailing setup and ensure customer contact details are accurate

Ad Hoc Duties:

  • Handle external collections and bad debt write-offs
  • Review orders on hold and make credit decisions within limits
  • Keep stakeholders informed and ensure month-end compliance
  • Identify and implement process improvements
Job Experience & Skills Required:

Qualifications: Completed Matric

Completed Credit Management 1 3 is essential

Experience: Minimum 5-year experience

Manufacturing industry is non-negotiable

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