Senior Broker Assistant

A well‑established, fast-growing financial advisory practice is seeking a Senior Broker Assistant who can juggle admin, client service, compliance, and pipeline management with Olympic-level finesse.

This role is not for someone who wants to "just do admin". This is for someone who enjoys being the power behind the throne; the person who keeps the wheels turning, the clients calm, and the adviser functioning like a productive adult.

Youll be operating in a dynamic environment where virtual advisory models meet high-performance operations. If you find joy in structure, efficiency, and a good checklist, youre about to feel very seen.

Key Responsibilities:

• Generate and follow up on leads like a friendly-but-persistent detective.
• Book advisor appointments that turn into actual business.
• Drive annual and bi-annual client review schedules (Google Calendar is your kingdom).
• Identify cross-selling opportunities before the advisor even finishes their sentence.
• Keep the XPlan pipeline pristine.
• Manage KYC/FICA like a compliance ninja - silent, accurate, and deadly to non-compliance.
• Process amendments, switches, transfers, and policy changes without breaking a sweat.
• Prepare client documents so organised they could be framed in a museum.
• Ensure that every file meets FAIS, FICA, POPIA and TCF standards, because you sleep better knowing that everything is compliant.

Experience & Skills Required:

• 35+ years in a financial planning / insurance / investment support environment.
• XPlan experience (non‑negotiable, must speak it like a second language).
• Strong understanding of FAIS, FICA, POPIA, and TCF.
• Confident with client engagement, including outbound calling.
• Obsessed with accuracy.
• Comfortable working in a structured, target-driven environment.
• Matric required.
• 35 years as a Broker Assistant.
• RE5 or relevant Wealth Management qualification beneficial but not essential.

Whats In It For You?:

• Competitive basic salary (negotiable).
• Strong performance-based incentives linked to:
• New business;
• Review-driven sales;
• Cross-selling;
• Retention outcomes; and
• Your overall contribution to growth.

This role is best suited to someone who enjoys responsibility, thrives under structure, and celebrates when a compliance file is "100% perfect" on the first pass.

Apply now!