Business Intelligence Engineer (Telecom Software)

What This Role Is About

Were looking for a Business Intelligence Engineer to help support and enhance telecom software products. Youll work closely with stakeholders, analyse data, troubleshoot issues, and help deliver solutions that make a real operational impact.

This is a hands-on role for someone who is curious, analytical, and confident communicating with both technical teams and clients.

• Writing SQL queries to extract, analyse, and report on data
• Working with stakeholders to understand requirements and deliver solutions
• Troubleshooting and resolving software issues
• Supporting and configuring .NET-based and web applications
• Assisting with installation and configuration of systems
• Investigating problems, identifying root causes, and implementing fixes
• Working in an agile, fast-paced development environment

• BSc or BEng degree
• 2+ years experience (graduates will be considered)
• 12 years solid SQL experience, confident writing queries and building reports
• Strong technical and analytical problem-solving skills
• Ability to work independently and take initiative
• Comfortable interacting with clients in a professional manner
• Strong written and verbal communication skills

• Experience supporting ASP.NET web applications
• Exposure to scripting languages such as Python or Perl
• Experience troubleshooting and configuring .NET applications
• Understanding of web-based systems and integrations

• Naturally curious and solution-focused
• Calm under pressure and comfortable in a fast-moving environment
• Positive, proactive, and open to change
• Someone who enjoys figuring things out and making systems work better

If you enjoy combining data, technology, and problem-solving to build smarter telecom systems, wed love to hear from you.

Only shortlisted candidates will be contacted. If you do not receive feedback within a reasonable period, please consider your application unsuccessful.