Sales Administrator - Johannesburg - ref. g75890619

Purpose of the job:

The Sales Administrator will maintain customer satisfaction and support the sales teams objectives.

Key Responsibilities include but not limited to the following:

Administration, Revenue Monitoring and Analysis:

• Process sales orders and ensure accurate entry into the CRM system.
• Maintain and update sales records, reports, and customer databases.
• Coordinate with the sales team to manage schedules, appointments, and meetings.
• Handle customer inquiries and provide timely responses.
• Assist in the preparation of sales presentations, proposals, and contracts.
• Monitor inventory levels and coordinate with the supply chain team.
• Generate sales reports and provide insights into the sales team.
• Support marketing initiatives and campaigns as needed.
• Ensure compliance with company policies and procedures.
• Track and analyse revenue streams to identify discrepancies or losses.
• Monitor billing systems and processes to ensure accuracy and completeness.
• Perform regular audits of financial and operational data.

• Identify gaps or inefficiencies in revenue-related processes.
• Recommend and implement improvements to reduce revenue leakage.
• Collaborate with IT and operations to enhance system controls
• Reconcile data between various systems (e.g., CRM, billing, finance).
• Ensure alignment between customer usage, billing, and payments.
• Assess risks related to revenue loss and fraud.
• Develop controls and mitigation strategies to protect revenue.

Reporting, Compliance, Governance and Collaboration:

• Generate reports on revenue performance, leakage, and recovery.
• Provide insights to senior management for strategic decision-making.
• Ensure adherence to regulatory and internal revenue policies.
• Support audits and compliance reviews.
• Work with finance, sales, IT, and operations to ensure end-to-end revenue integrity.
• Support product launches and pricing changes with revenue impact assessments.

Minimum Qualifications, Experience, and Knowledge:

• Grade 12 (Matric)
• A National Diploma/Degree in Business Administration, Sales and/or related field.
• Minimum of 2 years in a sales support or administrative role.
• Minimum of 1- 2 years experience in a lead generation, sales, or marketing role.
• Experience in the technology industry or a fast-paced sales environment.
• Familiarity with sales processes and customer relationship management.
• Knowledge of data analysis and reporting tools.
• Familiarity with lead generation tools and techniques
• Knowledge of digital marketing and social media platforms
• Strong communication and interpersonal skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Strong organisational and time management abilities.
• Ability to multitask and prioritize tasks
• Good problem-solving capabilities and can adapt easily and flexible.

If you do not hear from us within 2 weeks after closing date, please consider your application unsuccessful.