Regional Operations and Business Development Manager

apartmentEdge Executives placeCape Town calendar_month 
Deliverables
  • Leadership and Mentorship
  • Lead a high performing team to ensure superior service standards are maintained and met.
  • Continuous engagement, upliftment and education of the team
  • Key Account Management
  • Build and maintain client relationships, continuous feedback and improvements to clients
  • Plan and implement new installations
  • Client promotion and event co-ordination
  • Strategic business development
  • Formulate and execute growth plans, penetration of new markets and expanding existing business
  • Develop area specific sales pitch and pitch box
  • Continuous market research and trend analysis
  • Sales performance and reporting
  • Prepare and present sales reports and forecasts, comparative to agreed targets
  • Operations management
  • Implement procedures and controls to ensure all aspects of the daily operations run smoothly
  • Accurate management of stock, invoicing and deliveries
  • Ensure training and audits are being completed to the desired standards and development of the teamand technical callouts
Skills and Personal traits
  • People first ethos
  • Strategic long term thinker
  • Ability to work under pressure and strong resilience
  • Exceptional communication skills both written and verbal
  • Tech savvy, able to identify where technology can be used to improve and streamline operations
  • Ability to lead and influence a team
Requirements
  • 5 to 10 years experience in business development and running teams
  • Tertiary qualification in business management
  • Knowledge of the food and beverage industry an advantage
  • Prior coffee skills, knowledge and excellence would be an addedbonus
Culture
  • Client centred, committed, professional
  • Inclusive, team playing, dedicated
  • Passion, fun, supportive
Outputs
  • Double Cape Region sales and volume in 3 years
  • Lead and develop 3 year Cape Region Growth Strategy
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