Trainer in Financial Software - Somerset West

Training Consultant for Financial Software (POS24092)

Somerset West

R 18 000 to R 23 000

Requirements:

• Training/ Teaching / Lecturing or consulting experience in Accounting/ Bookkeeping
• Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
• Proficiency in Microsoft Word, and Outlook, PowerPoint
• Excel proficiency intermediate
• Customer service / support experience will be advantageous

Responsibilities:

• Creating and managing training plans with customers
• Reporting on training progress of all customers that is in training
• Work directly with client to effectively coordinate each training project to completion.
• Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
• Provide system training to customers
• Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
• Assist with preparing data and uploading on to the system for new customers

Closing Date: 30 April 2024