Field Service Technician - Cape Town
Ultra Personnel Cape Town
Purpose of the Role
Reporting to the Field Service Manager, the technician performs tasks in the electrical and mechanical field including Maintenance, Servicing, Component change out, Repairs, Rebuilds and Troubleshooting on Earthmoving Equipment
Facilitates efficient technical, engineering and after-sales service to customersDiagnoses, overhauls, repairs, tunes, maintains and service diesel powered Earthmoving equipment and machinery in the field as well as in the workshop
Prepares and submits detailed field reports
Maintain professional customer relationships
Adheres to company policies and procedures
Detects electrical and mechanical faults by using specialized tooling and equipment
Repairs and maintains electrical, hydraulic and mechanical components and systems of diesel-powered equipment including attachments.
Follows work assignments received in the form of general oral or written work instructions
Determines the extent of the needed repair and determines the nature thereof and implement
Perform checks and services on a regular basis and detects possible faults and flaws on affected equipment
Repairs and/or replaces and fit new sections or new parts.
Improvises necessary solutions as and when needed.
Travels from one site to another often in remote areas and at unusual work hours or sleep over as required
Works with specialized equipment to perform daily duty requirement.
Maintains a good level of physical health and fitness
Always maintains a legal vehicle drivers license
Adheres to all health and safety legislation
Product Support Function
Qualifications and Experience Required : Trade Tested Earthmoving Mechanic or Auto Electrician or Diesel Mechanic is required
Experience working on dozers, trucks and excavators is essentialMS Office Proficiency in Outlook, Word, PowerPoint and Excel.
Engine software interface experience
Valid drivers license
- 5 Years experience in Auto Electrical on Earthmoving Equipment is required
Must have worked as a Field Service Technician
Maintaining punctual and high-quality paperwork / reports
Analytical and problem solver
Safety and Security - Observes safety and security procedures
Time management
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