Sales Assistants | Cape Town | Upmarket Tobacco Retailer

We are looking for passionate, energetic, and confident SALES ASSISTANTS to drive positive energy and excitement around our brand and products.

The Sales Assistant vacancies are based in both the Southern and Northern Suburbs of Cape Town. We are looking for Sales Assistants that will offer excellent customer service and be proud to be part of our brand and company thus we are looking for people that want to build a future and grow with the company!

Sales Assistant Duties & Responsibilities to include, but not limited to:

Customer Service:

• Greet and engage customers, offering assistance with product selection and styling advice.
• Provide product information, including details on fabrics, care instructions, and sizing.
• Ensure that every customer has a positive shopping experience, addressing any questions or concerns promptly and professionally.

Sales Support:

• Assist customers with purchases, processing transactions accurately and efficiently.
• Support the Sales Manager in achieving daily and monthly sales targets.
• Participate in in-store promotions, helping to drive sales and customer engagement.

Merchandising & Store Presentation:

• Assist in maintaining the stores visual appeal by organising and replenishing merchandise displays.
• Ensure that the store is clean, tidy, and well-stocked at all times.
• Support the implementation of new product launches, seasonal displays, and promotional setups.

Inventory Management:

• Assist with stock management, including receiving, unpacking, and organising new stock.
• Conduct regular stock checks to ensure product availability and accuracy.
• Report any discrepancies in inventory to the Store Manager.

Team Collaboration:

• Work closely with the Sales Manager and Store Manager to meet store objectives and maintain a cohesive team environment.
• Participate in team meetings and training sessions to stay informed about product updates, promotions, and company policies.

Other Duties:

• Handle customer returns and exchanges in accordance with store policies.
• Assist with opening and closing procedures as required.
• Support any additional tasks as needed to ensure the smooth operation of the store.

Behavioural attributes required for the Sales Assistant:

• Passion for retail
• Positive attitude
• Self-motivated
• Problem solving capabilities
• Confident, outgoing, and energetic
• Strong sales flair, engage and persuade
• Enjoy dealing with customers
• Strong work ethic and hands-on attitude
• Punctual and reliable
• Excellent communication skills, proficient in English
• Capacity to work a flexible schedule (weekends and evening shifts) according to the needs of the business
• Must be flexible to work in other stores as / when required
• Ability to carry and pack stock or retrieve products for a customer
• Trustworthy
• Well groomed neat and take personal pride in appearance

Sales Assistant Minimum Requirements:

• Minimum 2 years Sales or Customer service experience essential, preferably in the retail industry
• Matric
• Clear Credit and Criminal record
• Knowledge of various POS and stock management systems

Sales Assistant Salary: R7,000 to R8,000 a month + sales incentives (individual and store target driven) + 100% contribution towards medical insurance (upon successful completion of probationary period)

We are looking for individuals who can balance the art of retail with the science of financial management. If you have the wow factor, thrive in dynamic environments, and are ready to make your mark, we want to hear from you.

To apply for the Sales Assistants | Cape Town | Upmarket Tobacco Retailer, please submit your CV with up‑to‑date employment history and a full‑length photo. Only shortlisted candidates will be contacted within 10 working days.

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