Admin & Telesales Assistant (Fluent in Afrikaans)

Description:

Our client is looking for a dynamic, well-presented and friendly individual to join their team in a dual Administration and Telesales role. The ideal candidate must be comfortable communicating with clients and able to handle both administrative and warehouse-related responsibilities with accuracy and efficiency.

Requirements:

• Conduct telesales to existing and new clients (inbound and outbound)
• Maintain and grow relationships with current customers
• Professionally handle client queries via telephone and email
• Must have a friendly and confident personality when speaking to clients

• General office administration support
• Communicate with head office regarding orders and invoices
• Process and manage invoices accurately
• Perform POD (Proof of Delivery) reconciliations against invoices
• Maintain accurate records and filing systems

• Assist with stock checks and stock takes
• Ensure stock accuracy and reporting discrepancies when needed
• Work closely with warehouse team to maintain inventory control

Requirements:

• Grade 12 / Matric (essential)
• Fluent in Afrikaans
• Previous experience in administration, telesales, or customer service (advantageous)
• Basic Microsoft Office skills (Excel, Outlook, Email) required
• Comfortable working with invoicing, PODs, and stock control processes
• Experience in stock checks / stock take will be an advantage
• Strong numerical and administrative accuracy
• Reliable, punctual, and well-organised
• Willingness to work in a combined role (admin + sales + warehouse support)

Working Hours: 08:00 - 16:00 (Monday - Friday)

Please note only candidates that meet the minimum requirements will be considered.

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