Admin Assistant

Company Overview

Our client value professionalism, attention to detail, and a strong commitment to service excellence.

Job Purpose

The Admin Assistant provides comprehensive administrative support to assigned teams, ensuring efficient day-to-day operations within a fast-paced medical administration environment.

• Minimum of 12 months’ experience in Office Administration and/or a Call Centre environment
• Matric (Grade 12) or equivalent qualification
• Computer literacy, including basic knowledge of MS Office (Word, Excel, Email)
• Proficient in reading, writing, and speaking English
• Strong teamwork and collaboration skills
• Ability to accurately process large volumes of paperwork, including electronic submissions
• Flexibility to adapt to changes in daily routines on short notice
• Excellent telephonic communication skills
• Experience in medical administration will be advantageous

Duties:

• Preparing of Claims for Purchasing/Administration by Account Administrators
• Follow up includes telephonic and electronic mail interactions with the relevant employer or medical provider.
• Ensure that the patient demographics and images for weekly batches are accurately captured/uploaded onto the relevant internal system
• Educate and assist the employer regarding the current online processes set by the Compensation Fund including user registration process as well as the claim registration process.
• Ensure that the preparation of claims is timeously completed within the given deadlines
• Complete any special projects on instruction from Supervisor and/or Management