Power Solutions Specialist

Prepared Date: October 2025

• To provide 2nd-line support to MS contract management including site visits where required.
• To undertake troubleshooting and analysis with fault collaboration, in conjunction with the Regional Power team for additional support. (This covers, for example, RMS, Batteries, Inverters, S-miles platform.)
• To manage, contribute, understand, and support the solution dimensioning function.
• To assist with the operational performance of the Power business.
• To interpret relevant data performance reports and execute on findings.

ESSENTIAL DUTIES:

• Power business strategy implementation
• Assists with the implementation of the market strategy (product, performance, deployment, and operations) and manages solution dimensioning (i.e., design and customisation of solutions).

• Contributes to the Power business unit’s financial goals/targets by operating within the expected revenues, direct expenses, overhead expenses, and profit margin.
• Power business operations and performance
• Assist with the optimal performance of Power Systems in the field.
• Assists with functional processes, procedures, and governance for the successful delivery of the Power business.
• Reports regularly to the Technical Manager on support, root-cause analysis, and system dimensioning activities.
• Engages and collaborates with internal teams to deliver and support Power solutions.
• Responsible for root-cause analysis when resolving performance issues.

• Assists with managing risks associated with the Power business operations.

• Assists with operating a Power business within the required emissions targets.

• Promotes a culture where the values of the organization are seen to be ‘alive’.

• An Electrical Engineering. B-Tech degree or diploma
• Delta Advanced Power Systems & Controllers

Training courses: o Delta DC Power Systems, Advanced PSC3 & Orion

o Practical electrical safety techniques for industry

EDUCATION AND EXPERIENCE: At least ten years’ work experience in the telecoms industry, which includes Power Technical Support experience.

• Computer literacy, e.g., MS Office suite-EXCEL; Company's system; and the ticketing system (Sales Force)
• Research skills (to stay abreast of new trends and developments in the industry)
• Power-related technical skills