Admin Controller

Cash:

• Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures
• Ensure all cash ups balance with the banking
• The drop safe must be always locked and the key kept by the Admin Controller.
• Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe.
• Cash floats must always balance, and the Admin Controller must take full responsibility for the safe
• When cash ups are done, ensure that the cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective action taken

Administration:

• Control the standard of Administration and Procedures in the Store and enforce the relevant disciplines to maintain these standards Prepare requisitions to replenish stock
• Ensure daily morning file is done as per the filing procedures. All filing duties are: Cash Control File, Petty Cash File, Stock Control File 1, Stock Control File 2, Personnel File & Internal Request file.
• Make sure all slips are signed with the necessary signature/s including over-rides, voids, and refunds, till open and so on.
• Ensure that reports are up to date.
• To be addressed on a daily basis. Start of Day Reports.
• Authorizing all transactions - 5A level.
• Lay-byes are the responsibility of the Admin Controller and the Cashiers.
• These must be checked, and spot checks must be done.
• Admin Controller to make sure all RTS is done on a regular basis
• Spot checks on Cashiers to be conducted
• Controlling of the change daily.
• General filing of memos and correspondence
• Data capturing of stock received and sent from branch.

Housekeeping:

• Maintain cleanliness in back office.
• Maintain cleanliness at the Cash Desk area and return merchandise to the floor
• Security / Risk:
• Manage the security of the back office and front cash desk.
• Ensure tags are secured in the store if not attached to merchandise
• Ensuring that Health & Safety standards are met
• Prevent shrinkage by ensuring all company processes and procedures are implemented

Customer Services:

• Train staff in customer service at the cash desk
• Assist customers with enquiries and complaints
• Continuously satisfy customer needs and attract clientele

People Management:

• Manage performance and development of cash desk staff
• Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
• Manage time and attendance of staff

Job Requirements:

• Matric Certificate.
• NQF 5 Certificate in Retail/Business Administration.
• Valid Drivers License - Code 8 unendorsed (preferable)
• Computer Literate: Word and Excel.
• 2 - 5 years in relevant sales / cashier environment