Internal Sales / Office Manager (Manufacturing / Industrial Supply)
Hlabahlosile Cape Town
KEY RESPONSIBILITIES
- Oversee and support the day-to-day internal administrative functions of the branch.
- Handle, coordinate and allocate branch and customer enquiries.
- Process orders, invoices, jobs, LPRs, OPRs and related documentation on the internal system.
- Compile and submit customer quotations accurately and within required timeframes.
- Handle telephone enquiries and internal sales opportunities.
- Identify and provide potential sales leads to Sales Engineers.
- Provide administrative and operational support to the external sales team.
- Monitor and expedite local and divisional orders to ensure timely delivery.
- Access Ariba, Coupa and other customer portals daily to download and allocate new orders.
- Maintain accurate customer and quotation records and ensure customer lists are kept up to date.
- Compile daily, month-end and year-end sales figures and reports.
- Assist with consignment stock management and monitoring.
- Manage branch debtors, follow up on outstanding payments and report accordingly to the Debtors Office and Branch Manager.
- Monitor office supplies and place orders as required.
- Maintain the quotation register and ensure all relevant documentation is accurately recorded.
- Update selling prices on the internal system when required.
- Compile reports and provide general administrative support to the branch.
- Maintain filing, typing, stationery and general office administration.
- Manage stock levels of brochures, pamphlets and other marketing materials.
- Assist with the organisation and coordination of seminars and related arrangements.
- Ensure the office operates efficiently and professionally at all times.
- Matric / Grade 12.
- Post-matric qualification will be an advantage.
- Minimum 5 years experience in Internal Sales and/or Office Management.
- Experience within a manufacturing, engineering, industrial supply or similar environment.
- Strong internal sales, quotation and order-processing experience.
- Computer literate with strong administrative and systems skills.
- Experience working with ERP/business systems will be advantageous.
- Strong organisational and time-management skills.
- Excellent attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Ability to work independently, take initiative and proactively resolve issues.
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Description
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What we offer:
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