People Development Coach

Red Ember Recruitment is seeking a passionate and energetic People Development Coach (PDC) on behalf of our client based in Plattekloof.

The position also plays a key role in succession planning, talent development, and legislative training compliance.

• Facilitate induction and on boarding programmes.
• Deliver in-store and classroom-based training.
• Ensure Team Member Basics (TMB) training is completed within required time frames.
• Identify skills gaps and develop targeted training plans.
• Facilitate Train-the-Trainer programmes.
• Monitor and evaluate training effectiveness.
• Track training completion and ensure 100% compliance.

• Maintain accurate training records.
• Manage Learning Zone, GEM and The Vault training systems.
• Produce monthly training reports.
• Prepare annual Workplace Skills Plan (WSP).
• Compile and submit the Annual Training Report (ATR).
• Ensure SETA and Skills Development Levy compliance.
• Archive training documentation in accordance with company policy.

• Conduct monthly training audits.
• Perform pre-audit ROCC coaching visits.
• Observe employees during service and provide coaching.
• Support new store openings and operational readiness.
• Follow up on audit findings and corrective actions.

• Identify high-potential employees.
• Develop Individual Development Plans (IDPs).
• Build and manage talent pipelines.
• Conduct quarterly talent reviews with Area Coaches.
• Monitor bench strength across all management levels.

• Relevant tertiary qualification.
• Bachelor's Degree in Human Resources, Business Administration or related field is advantageous.
• Minimum 2 years' experience within a National Training role.
• Experience within QSR, Retail, Catering or Restaurant environments.
• Previous HR or training administration experience.
• Valid driver's licence.
• Own reliable vehicle (non-negotiable).
• Willingness to travel between stores.
• Passion for learning and employee development.
• Excellent facilitation and presentation skills.
• Strong communication and relationship-building ability.
• Highly organised with excellent attention to detail.
• Computer literate (MS Office).
• Able to work independently.
• Results-driven with a continuous improvement mindset.
• Strong stakeholder management skills.
• Excellent planning and administration abilities.