Tracking Controller

apartmentStatus Staffing placeDurbanville calendar_month2025/07/10

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EMPLOYMENT TYPE : Permanent
SECTOR : Logistics
BASIC SALARY : R13 500.00 + Benefits

START DATE : A.S.A.P / Immediate

REQUIREMENTS:

13 years of relevant experience in a similar role
Experience with Microsoft Office (specifically Outlook and Excel), Ctrack Optix, and TK Tracking Bonus systems (preferred)
Matric (Grade 12) qualification essential
Background in tracking or transport/logistics industry highly advantageous
Valid driver's license and own reliable transport required

DUTIES:

Track vehicles and loads using various platforms (Ctrack, Optix, TK Tracking)
Ensure drivers remain on route as per schedule/plan
Maintain accurate information on loads and customers according to the plan
Maintain constant communication with drivers and fleet controllers
Ensure drivers arrive at loading/offloading sites on time
Assist drivers with directions when needed
Log tyre breakdown calls with the service provider
Monitor and track vehicles throughout the shift
Monitor WhatsApp groups for updates on possible protests or strikes
Escalate vehicle breakdowns to fleet managers/controllers
Follow up on road accidents and plan alternative routes
In the event of a protest, contact the local police in the affected area for more information
Monitor TK Tracking for fridge unit alarms and report issues immediately
Provide a proper handover of important loads/information for the next shift
Liaise effectively with the nightshift controller
Ensure clients are updated every 2 hours via WhatsApp groups
Report incidents and accidents immediately
Attend to panic alarms, including potential hijacking alerts

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