Senior Pool Technician / Team Leader

Senior Pool Technician / Team Leader

1. Job Purpose

This role requires technical competence and the ability to work independently.

1. Key Duties and Responsibilities

• Swimming Pool Maintenance:
• Perform routine cleaning, servicing and water chemistry balancing.
• Inspect and troubleshoot pool pumps, filters, plumbing and equipment.
• Identify faults, diagnose issues and ensure high-quality repairs.
• Site Inspections and Quotation Support:
• Conduct site visits, communicate with customers and provide repair estimates.
• Submit photographs of faults, damaged equipment and repair requirements.
• Route Management and Reporting:
• Independently manage maintenance routes and report work updates promptly.
• Maintain accurate records and communicate effectively with management.
• Team Leadership and Support:
• Guide, support and assist technicians, promoting high maintenance standards.
• Organise workloads, ensure tasks are completed and uphold professionalism.
• Customer Service and Conduct:
• Represent the company professionally, build customer relationships and provide technical recommendations.
• Handle queries, complaints and demonstrate accountability.

1. Minimum Requirements

• Grade 12
• Hands-on swimming pool industry experience.
• Technical knowledge of pool maintenance, pumps, filters, plumbing and water chemistry.
• Ability to conduct site inspections, estimate materials and labour.
• Good communication skills and a valid driver's licence.
• Organisational skills, report accuracy and professionalism.

1. Preferred Experience

• Previous senior pool technician or supervisory experience.
• Guiding or training other technicians, quoting repairs and familiarity with pool systems.
• Independence, customer premises work and maintenance knowledge.

1. Key Competencies

• Technical ability and fault-finding skills.
• Leadership, customer service and communication.
• Planning, reporting accuracy and problem-solving.
• Accountability, reliability and working independently.

If you meet the requirements and are passionate about maintaining swimming pools, apply now to join our team!