Receptionist/ Switchboard operator

Salary: R12 000 – R15 000

We are seeking a polished and professional Receptionist / Switchboard Operator to join a dynamic and fast-paced wine estate environment. This role is ideal for someone who thrives under pressure while maintaining a warm, welcoming presence.

Minimum Requirements:

• Grade 12 (Matric)
• Minimum 3 years’ experience in a busy hospitality or hotel environment
• Excellent verbal communication skills
• Well-spoken, articulate, and professional
• Ability to work under pressure while maintaining a pleasant disposition
• Strong organisational and multitasking abilities

Key Duties & Responsibilities:

• Manage a busy switchboard, handling incoming and outgoing calls efficiently
• Welcome and assist guests in a professional and friendly manner
• Handle reservations, enquiries, and general guest communication
• Coordinate messages accurately and timeously
• Provide administrative support to various departments
• Maintain a neat and organised reception area
• Liaise with internal teams to ensure seamless guest experiences
• Handle complaints or queries with professionalism and discretion

Personal Attributes:

• Positive attitude and strong work ethic
• Excellent interpersonal skills
• High attention to detail
• Reliable and punctual