Lodge Manager

This company focuses on slow travel, wellness, and a deep connection to nature. They are also strongly committed to conservation and community upliftment. The lodges are described as being a 'home away from home', with a focus on creating authentic, personalized, and memorable experiences.

Candidate Requirements:

• At least 5 years management experience in a luxury lodge or boutique hotel operations
• Own transport and drivers license (ESSENTIAL)
• South African citizenship or valid work permit required
• Strong wine, food and beverage operations knowledge
• Must have an interest in natural areas and activities associated with the area
• Strong financial acumen (ability to manage budgets and control costs)
• Must be able to multitask, be flexible to changing nature of business, and be able to think on your feet

Key Responsibilities:

• You will oversee daily lodge operations- front of house, kitchen, maintenance, housekeeping and wedding venue
• Ensure all statutory, environmental, and health & safety standards are met and upheld
• Oversee scheduling, performance, and welfare of all lodge staff
• Handle HR processes such as performance discussions, disciplinary procedures, and leave management in line with company policies and in collaboration with the HR Manager
• Collaborate with the operations and finance teams to manage budgets, control costs, and ensure operational sustainability
• Support the bistro team to maintain excellence in cuisine, presentation, and service
• Drive internal communication, motivation, and professional development
• Ensure supplier relationships and procurement follow group standards
• Work closely with event coordinators to ensure seamless delivery from enquiry to execution
• Coordinate with the marketing and reservations teams to ensure accurate availability, rates, and promotions