Receptionist

apartmentPhoenix Recruitment placeConstantia calendar_month2025/11/10

Duties:

Welcome guests with genuine warmth and professionalism, ensuring a positive and memorable check-in experience.
Efficiently handle guest reservations, check-ins, and check-outs, maintaining accuracy in all transactions.
Provide detailed information about the hotels amenities, services and local attractions to enhance guest experiences.
Respond promptly and courteously to guest inquiries, requests and concerns, resolving issues to ensure complete guest satisfaction.
Manage guest accounts, handling billing and payment processes accurately.
Collaborate closely with other hotel departments to coordinate guest services and special requests.
Maintain a well-organized and clean front desk area, creating a welcoming atmosphere for guests.

Uphold the hotels high standards of hospitality, professionalism, and guest engagement.

Requirements:

Grade 12
A formal hospitality qualification
Previous experience as a hotel receptionist or in a similar customer-facing role is preferred.
Exceptional communication and interpersonal skills, with a strong focus on guest service.
Proficiency in hotel management software and Microsoft Office applications.
Strong organizational abilities, attention to detail, and multitasking skills.
Positive attitude, adaptability, and willingness to exceed guest expectations.

Flexibility to work various shifts, including evenings, weekends, and holidays.

electric_boltImmediate start

[ref. p90044904] SPA Hybrid - dual role (Receptionist/back-up Therapist)

apartmentMiranda Forrester Spa & Beauty PlacementsplaceCape Town, 12 km from Constantia

SPA HYBRID (SPA Receptionist/Therapist) - MATERNITY COVER CONTRACT TOKAI, Cape Town South (SOUTHERN SUBURBS), Western Cape (ZA) START: 01 January 2025 to 31 May 2025 (5-month fixed term contract) SHIFTS: • Monday – Sunday • 09:00 - 18:00 (shifts...

business_centerHigh salary

Receptionist-High-End Luxury -Homeware Finishes & Fabrics

apartmentLumina PersonnelplaceCape Town, 12 km from Constantia

RECEPTIONIST High-End Luxury - Homeware Finishes & Fabrics Bellville - Cape Town Salary: R15 000 - R20 000, DOE, CTC A leading supplier of high-quality fabrics, rugs, wallpaper, and homeware is looking for an experienced Receptionist...

thumb_up_altRecommended

Apart Hotel Receptionist

apartmentThe Legends AgencyplaceCape Town, 12 km from Constantia

Apart Hotel Receptionist Be the face of hospitality and deliver WOW moments to every guest Cape Town | Shift Work | Hospitality Industry About Our Client Our client operates a collection of modern apart hotels in Cape Town, offering stylish stays...