Supply Chain Syspro Lead
The Supply Chain Syspro Lead is responsible for leading the implementation, testing, and stabilisation of all supply chain processes, ensuring that they are aligned to the Syspro ERP environment.
Key Responsibilities- Supply Chain Process Ownership
Lead the development, documentation, and implementation of end-to-end supply chain processes covering:
- Raw material receiving and quality release
- Inventory and warehouse management
- Production material movements
- Finished goods handling and storage
- Order picking, dispatch, and delivery confirmation
- Batch, lot, and shelf-life management E
- Warehouse Management & Inventory Control
Review and align existing warehouse processes to Syspro, including:
- Warehouse and bin location structures
- Stock movements and inventory visibility
- Stock rotation
- Cycle counting and stock reconciliation
- Inventory accuracy controls
- Warehouse replenishment processes
- Barcode Scanning & Mobility
Lead the deployment of barcode and mobile scanning solutions across:
- Receiving
- Production
- Warehousing
- Dispatch
- Logistics operations
- SYSPRO Go-Live Readiness
Work with implementation partners to ensure that Syspro is configured relative to Sir Fruits business requirements and validate supply chain functional requirements within:
- Inventory Management
- Compliance with Health and Safety regulations
- Traceability
- Procurement
- Manufacturing
- Sales and Distribution
Lead:
- User Acceptance Testing (UAT)
- Process validation
- Data verification
- Cutover planning
- Go-live readiness assessments
- Change Management & Training
Support the change management and training team, ensuring that the following activities are adequately addressed:
- End-user training
- Super-user development
- Process documentation aligned and SOPs
- Work instructions and training materials
- Reporting & Continuous Improvement
Ensure that operational dashboards are developed to measure the following KPIs:
- Inventory performance
- Inventory accuracy > 98%
- Picking accuracy > 99.5%
- Reduction in stock losses
- Warehouse efficiency
- Full batch traceability within 4 hours
- Customer service levels (Improved OTIF performance)
- Cost to serve
- Supply chain productivity
- Identify opportunities for process optimisation and operational improvement.
Key Deliverables
The successful candidate will be accountable for delivering:
- Process Deliverables
- End-to-end supply chain process maps
- Approved SOPs and work instructions
- System Deliverables
- Ensuring that the ERP is appropriately configured and operational
- Implementation of the barcode scanning solution
- Developing the warehouse bin structure
- Ensuring that the End-to-end traceability solution is implemented in line with business requirements
- Supply chain workflows are tested and approved
- Project Deliverables
- Successful traing of all supply chain users
- Successful UAT sign-off
- Go-live readiness approval
- Adequate hypercare support and stabilisation
- Knowledge transfer to operational teams
Key Performance Indicators (KPIs) KPI
Target
Supply Chain SOPs and processes documented and aligned to Syspro
100% complete
Syspro configured to support business requirements
100% - Critical Functions
UAT Defects Resolved Before Go-Live
100% Critical / High Priority
User Training Completion
100% of identified users
Post Go-Live Critical Incidents
<5 in first 15 days
User Adoption Rate
90% active process compliance
Qualifications- Essential
Degree in one of the following disciplines:
- Supply Chain Management
- Logistics
- Industrial Engineering
- Operations Management
- Information Systems
- Preferred
- SYSPRO Certification
- Project Management qualification
- Lean or Continuous Improvement certification
- Essential
- 510 years' experience in Supply Chain, Warehousing, or Logistics
- Minimum 3 years' ERP implementation experience
- Experience with barcode scanning and inventory control systems
- Highly Desirable
- FMCG, Food, Beverage, or Manufacturing environments
- SYSPRO ERP implementation experience
- Mobile warehouse technologies
- Traceability and compliance-driven operations
- Business process redesign and change management
- Supply Chain Process Expertise
- ERP Implementation Leadership
- Stakeholder Management
- Change Management
- Analytical and Problem-Solving Skills
- Project Delivery Focus
- Strong Communication and Facilitation Skills
- Cross-functional Collaboration
Success Profile
The ideal candidate is a hands-on implementation leader who combines strong supply chain operational knowledge with ERP implementation experience. They are capable of translating business requirements into efficient, digitally enabled processes while ensuring user adoption, operational stability, and measurable business improvements.
Positioning within the Programme: This role should be positioned as the Supply Chain Workstream Lead within the SYSPRO implementation programme, with accountability for the end-to-end process stream from supplier receipt through production, warehousing, dispatch, and customer delivery.