Support Engineers
Network Recruitment Cape Town
Key Responsibilities:
- Provide second and third line technical support to end users
- Troubleshoot hardware, software, and network-related issues
- Install, configure, and maintain IT systems and infrastructure
- Ensure system uptime, performance, and security best practices
- Escalate complex issues where necessary and follow through to resolution
Education:
- Relevant IT qualification
- MCSE (Microsoft Certified Solutions Expert) certification is essential
Experience:
- Minimum of 35 years experience in a Support Engineer or similar role
- Proven experience supporting Windows environments and network infrastructure
- Experience with on-site and remote user support
Skills:
- Strong knowledge of Microsoft technologies (Windows Server, Active Directory, Office 365)
- Networking fundamentals (TCP/IP, DNS, DHCP)
- Experience with troubleshooting hardware and software issues
- Familiarity with remote support tools and ticketing systems
Non-negotiables:
- Valid drivers license and own reliable vehicle
- Strong communication and customer service skills
- Ability to work independently and manage time effectively
- Based in the Western Cape or open to opportunities within the region
Apply now!
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1st to 2nd Line IT Support Engineer
Join a UK-based remote IT support team with a focus on both tech and service excellence
Remote | IT Support | R27,500 R32,000/month equivalent
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